Refund Policy

Orders delivered & accepted by the customer cannot be refunded.

In case you feel the order is not as per specification, please contact our customer care team immediately within 24hrs.

Cancellation Policy

Mischief Green believes in helping its customers as far as possible and has, therefore, a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within 12 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

No cancellations are entertained for those products that the Mischief Green marketing team has obtained on special occasions like Pongal, Diwali, Valentine’s Day, etc. These are limited-occasion offers and therefore cancellations are not possible.

In case of receipt of damaged or defective consumer durable items and nondurable items, please report the same to our Customer Service team with images and possible videos. The request will, however, be entertained once we have checked and determined the same on our end. This should be reported within 1 day of receipt of the products.

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision for refund or replacement.In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision for refund or replacement.